Individual & Couples Trauma Therapist in Frisco, TX

Frequently Asked Questions

What can I expect from therapy?

Therapy is a space created just for you—a place where you can bring whatever feels important at your own pace. You never have to share more than you’re ready for, but understanding your story and experiences helps me support you more effectively in the present.

During our first few sessions, we’ll take time to get to know one another. I’ll learn about your background, what’s bringing you to therapy, and what you’d like to work toward. As we move forward, you’re encouraged to bring in whatever’s showing up in your life—whether that’s relationship concerns, stress at work, family dynamics, transitions, body image, or identity exploration. Everything that matters to you is welcome in this space.

Therapy is a gradual process that unfolds with time, consistency, and self-compassion. Some sessions may feel like big steps forward, while others might be quieter moments of reflection—but all are part of the larger process of healing and growth.

You can expect a collaborative experience built on honesty, empathy, and curiosity. Together, we’ll work to deepen your self-understanding, strengthen your coping skills, and create meaningful change in your life.

I believe the most meaningful therapy happens when both therapist and client are fully engaged in the process of change. My work tends to resonate with those who are ready to go beyond surface-level solutions—people who want to explore the deeper roots of their patterns, emotions, and experiences to create lasting growth.

You’ll likely find our sessions most valuable if you’re open to honest reflection, feedback, and exploration, and if you’re willing to show up consistently for yourself and your healing journey.

If you’re ready to invest in your personal growth and engage in this deeper kind of work, we may be a strong fit. I bring my full presence, care, and curiosity to every session—and I invite you to do the same as we work together toward meaningful change.

My fee for a 50-minute individual therapy session is $165. I do not accept insurance directly, but I’m happy to provide a superbill (receipt) you can submit to your insurance provider for potential out-of-network reimbursement. Many clients are able to receive partial reimbursement this way. You may also use HSA/FSA funds to pay for therapy sessions.

To check if you have out-of-network mental health benefits, I recommend calling your insurance provider and asking:

  • Do I have out of network mental health benefits? If so, what percentage of each session is reimbursed?

  • Are telehealth sessions eligible for reimbursement?

  • What is my deductible for out of network coverage and has it been met?

  • How do I submit claims for reimbursement?

Therapy yields the most consistent results when started on a weekly basis. This helps us build a strong foundation and gain meaningful momentum towards your goals. 

As therapy progresses, we can adjust the frequency based on your needs—some clients choose to increase sessions to twice per week, or decrease sessions to every other week. 

Therapy is a process that takes time and consistency. What matters most is showing up and allowing the process to unfold at your pace.

I’ll offer support for as long as it feels helpful to you. Many of my clients find value in a longer-term therapeutic relationship, while others take breaks and return when new challenges or transitions arise. Either way, we’ll move at a pace that feels right for you.

If you need to cancel or reschedule a session, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice will be subject to the full session fee.

You can cancel or reschedule by text, email, or through the online client portal, whatever is most convenient for you.

I specialize in helping individuals and couples navigate the effects of trauma, anxiety, ADHD, and relationship challenges. Much of my work focuses on supporting clients who feel stuck in unhelpful patterns—whether rooted in past experiences, communication difficulties, or overwhelming stress.

I also work with concerns related to self-esteem, boundaries, life transitions, and emotional regulation, helping clients build healthier connections with themselves and others. My approach integrates evidence-based modalities such as EMDR, CBT, and Solution-Focused Therapy, tailored to each person’s unique needs and goals.

I offer both in-person and online sessions to provide flexibility and comfort for my clients. In-person sessions take place in a calm, private office setting designed to promote safety and connection. Online sessions are conducted through a secure, HIPAA-compliant platform, allowing you to access therapy from the comfort of your own space.

Whether you prefer to meet face-to-face or virtually, we’ll find the option that best supports your needs and lifestyle.

Privacy Policy

Lauren Fitzgerald, LCSW
Lauren@lvstherapywellness.com

214-267-8519

Texas State License #111338, 

*The effective date of this notice is December 2025.*

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW THIS NOTICE CAREFULLY.

Your health record contains personal information about you and your health. This information about you that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services is referred to as Protected Health Information (“PHI”). This Notice of Privacy Practices describes how we may use and disclose your PHI in accordance with applicable law, the Texas State Board of Social Worker Examiners, and the NASW Code of Ethics. It also describes your rights regarding how you may gain access to and control your PHI.

We are required by law to maintain the privacy of PHI and to provide you with notice of our legal duties and privacy practices with respect to PHI. We are required to abide by the terms of this Notice of Privacy Practices. We reserve the right to change the terms of our Notice of Privacy Practices at any time. Any new Notice of Privacy Practices will be effective for all PHI that we maintain at that time. We will provide you with a copy of the revised Notice of Privacy Practices by posting a copy on our website, sending a copy to you in the mail upon request or providing one to you at your next appointment.

HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:

For Treatment. Your PHI may be used and disclosed by those who are involved in your care for the purpose of providing, coordinating, or managing your health care treatment and related services. This includes consultation with clinical supervisors. We may disclose PHI to any other consultant only with your authorization. We may also contact you to remind you of your appointments or to provide information to you about treatment alternatives or other health-related benefits and services that may be of interest to you.

For Payment. We may use and disclose PHI so that we can receive payment for the treatment services provided to you. This will only be done with your authorization. If it becomes necessary to use collection processes due to lack of payment for services, we will only disclose the minimum amount of PHI necessary for purposes of collection.

For Health Care Operations. We may use or disclose, as needed, your PHI in order to support our business activities including, but not limited to, licensing and conducting or arranging for other business activities. For training or teaching purposes PHI will be disclosed only with your authorization.

Required by Law. Under the law, we must disclose your PHI to you upon your request. In addition, we must make disclosures to the Secretary of the Department of Health and Human Services for the purpose of investigating or determining our compliance with the requirements of the Privacy Rule.

Without Authorization. Applicable law and ethical standards permit me to disclose information about you without your authorization only in a limited number of other situations. The types of uses and disclosures that may be made without your authorization are those that are:

• Required by Law, including but not limited to the mandatory reporting of abuse or neglect of children, elders, and persons with disabilities; or mandatory government agency audits or investigations (such as the social work licensing board or the health department)

• Required by Court Order. Therapy records are generally protected, with the exception of cases involving the best interests of a child or when mandated by court order. Psychotherapy notes require your specific written consent for disclosure.

• Necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public. If information is disclosed to prevent or lessen a serious threat it will be disclosed to a person or persons reasonably able to prevent or lessen the threat, including the target of the threat.

Verbal Permission. I may use or disclose your information to family members that you have directly involved in your treatment with me with your verbal permission. I will not disclose information to any family member that is not participating in treatment at your request without your written consent.

With Authorization. Uses and disclosures not specifically permitted by applicable law will be made only with your written authorization, which you may revoke.

YOUR RIGHTS REGARDING YOUR PHI:

You have the following rights regarding PHI I maintain about you. To exercise any of these rights, please submit your request in writing to me, (the Privacy Officer) at 5750 Geniss Ct, Frisco, TX 75034.

• Right of Access to Inspect and Copy. You have the right, which may be restricted only in exceptional circumstances, to inspect and copy PHI that may be used to make decisions about your care. Your right to inspect and copy PHI will be restricted only in those situations where there is compelling evidence that access would cause serious harm to you. I may charge a reasonable, cost-based fee for copies.

• Right to Amend. If you feel that the PHI I have about you is incorrect or incomplete, you may ask me to amend the information although I am not required to agree to the amendment. I will document what you requested as part of the record.

• Right to an Accounting of Disclosures. You have the right to request an accounting of the disclosures that I make of your PHI. I may charge you a reasonable fee if you request more than one accounting in any 12-month period.

• Right to Request Restrictions. You have the right to request a restriction or limitation on the use or disclosure of your PHI for treatment, payment, or health care operations. I am not required to agree to your request.

• Right to Request Confidential Communication. You have the right to request that I communicate with you about your treatment in a certain way or at a certain location. For example, you can tell me where and when I can call you to follow-up on your progress, or to confirm or change an appointment, and where I should mail a bill or receipt.

• Right to a Copy of this Notice. You have the right to a copy of this notice.

COMPLAINTS:

If you believe I have violated your privacy rights, you have the right to file a complaint in writing with me (as Privacy Officer) at 5750 Genesis Ct, Frisco, TX 75034, or with the Secretary of Health and Human Services at 200 Independence Avenue, S.W. Washington, D.C. 20201 or by calling (202) 619-0257. I will not retaliate against you for filing a complaint.

 

CONSUMER RIGHTS & INSTRUCTIONS

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.

REQUESTING YOUR HEALTH CARE RECORDS

You have the right to request a copy of your mental health records.

To request your records, please submit a written request to your treating clinician. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.

If you have questions about accessing your records, please contact this practice for assistance.

CONTACTING THE TEXAS BEHAVIORAL HEALTH EXECUTIVE COUNCIL (BHEC)

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

If you have questions about licensure or professional standards, you may contact BHEC directly:

Website: https://bhec.texas.gov/contact-us/
Phone:
800-821-3205 or 512-305-7700
Address: 1801 Congress Ave., Suite 7.300, Austin, TX 78701

FILING A CONSUMER COMPLAINT

If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General:

File a complaint online at: https://www.texasattorneygeneral.gov/consumer-protection
Consumer Protection Hoteline: 800-621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548

This notice is posted in compliance with Texas House Bill 4224 (Effective September 1, 2025)